Returns & Refunds Policy – VENDFLEX VENDING LLC

At VENDFLEX VENDING LLC, we want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

Returns

You may return items within 7–14 days of receiving your order. To be eligible for a return, items must be unused, unworn, and in their original condition with all tags and packaging intact.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Final sale or discounted items

  • Worn, damaged, or altered products

  • Items without original tags

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us with details of the issue.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Order Issues

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue quickly.

Contact Us

If you have any questions about returns or refunds, please contact us through our website.